Contact Us

We're here to help — reach out anytime

Email

For support and billing inquiries

support@novaplex.online

Phone / WhatsApp

Mon–Sat, 10am–8pm PKT

0303-8250782

Office Address

Peshawar, Khyber Pakhtunkhwa, Pakistan

Frequently Asked

How do I activate my subscription?

After submitting payment, our team verifies it and activates your plan within a few hours. You'll see your plan status update in your profile.

Which payment methods do you accept?

JazzCash, Easypaisa, bank transfer, and debit/credit cards.

Can I get a refund?

Yes, within 24 hours of activation if you haven't used the service. See our Refund Policy.